Answered By: Neal Smith Last Updated: Jan 16, 2019 Views: 16
Generally, article requests take 1-3 days. If you need an article in less than days, you can submit a rush request.
Rush requests are available only on a case-by-case basis. The library staff limit rush requests because they slow down processing of normal requests and place a burden on lending libraries.
To submit a rush Interlibrary Loan (ILL) request, users must contact the library’s ILL office by telephone or in person in addition to submitting a request using the online forms. The library cannot guarantee rush service on a request unless the user has spoken directly to the ILL staff.
Rush requests are processed within 24 hours and shipped per the user’s specifications. The ILL staff strive to meet the user’s deadline, but delivery by a certain time cannot be guaranteed. The lending libraries ultimately decide how quickly they process a request.
The user is responsible for all charges above those of a standard ILL request. The ILL staff will review all charges with the user prior to processing rush requests.
For more information about the library's article request service, please see our Interlibrary Loan Policy (ILL).